Charging reservations arrive from an external system (e.g. fleet management, root management, Outlook) through standard interfaces, from the Flumen mobile app (ad hoc reservations), or from the Back office.
As the reservation arrives, the Artificial Intelligence supported scheduling module calculates the necessary kW amount, and the duration of charging. Then calculates the most optimal charging order, considering the requested departure times, the capacity of the local electric distribution board, and a lot of other parameters set in the Back office.
After calculation, the reservation data (time, charging plug number) is sent back to the user's mobile app. If the reservation can't be fulfilled, the user has the possibility to change it, or sign up to a Waiting list.
When the users arrive to the parking garage, they plug in their cars to the specified connector, and identify themselves by reading the QR code of the connector with their mobile app (or let the station read their RFID smart card).
Flumen's Back office directly controls charging stations's power output on each plug according to the charging schedule. The Back office continuously receives status from the charging stations.
If a new reservation arrives, which requires re-scheduling an in-progress charging session, the system communicates the conflict to the re-scheduled user, allowing to choose from complete charging and later finish or less charging and exact finish.
Flumen notifies the users via the mobile app when the charging of their vehicle is ready.
Management of the system is done by the fleet managers of the enterprise using the cloud based Back Office. The web based user interface enables to manage master data, reservations, and to check charging statuses, potentional failures of the stations.
Fleet managers can get instant status of the charging stations by useful dashboards.